CruiseAngie Stephen, AVP & MD, Asia Pacific, Royal Caribbean Cruises, tells us how she fell for the cruise line.

A love affair that began at sea

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Angie Stephen 190311
Angie Stephen, AVP & MD, Asia Pacific, Royal Caribbean Cruises
Angie Stephen 190311

The ocean of opportunity at Royal Caribbean has allowed Stephen to explore roles in sales, marketing and strategic development as she sailed up the ranks. It is a career that has kept her motivated, spurred by the company of diverse talents. One such talent is Vicky Freed, SVP of sales, trade support and service. “I learnt a lot from her, from treating people to handling the business. It is important to put the needs of others first; the business element will naturally follow after,” said Stephen.

“My first cruise was on Royal Caribbean’s Monarch of the Seas–the largest ship in the world then. I had a chance to experience it when I accompanied my dad on his company’s incentive cruise,” reminisced Angie Stephen, AVP & MD, Asia Pacific, Royal Caribbean Cruises.

Her love for the ocean was re-ignited when she joined Royal Caribbean as a sales manager. “It was a great time to be working with travel agents to create memorable cruise experiences for their customers. That was what got me started in the cruise industry – and kept me going.”

It is no surprise that Stephen has been with the company for 20 years.“It is invigorating to see how Royal Caribbean positioned itself as a market leader, bringing innovative ships to the market,” said Stephen.

The ocean of opportunity at Royal Caribbean has allowed Stephen to explore roles in sales, marketing and strategic development as she sailed up the ranks. It is a career that has kept her motivated, spurred by the company of diverse talents. One such talent is Vicky Freed, SVP of sales, trade support and service. “I learnt a lot from her, from treating people to handling the business. It is important to put the needs of others first; the business element will naturally follow after,” said Stephen.

Stephen’s management style centres on this approach, and influences her interactions with trade partners and her team members. She wakes up each day with the mindset that anything is possible and that challenges can be circumnavigated. Stephen’s quest to continually move goals up the bar means that she does not settle for status quo; nor does she expect her people to do so. 

She believes in bringing out the strengths of each individual. “I work with incredibly talented people, and I rely on them to be the smartest in their areas of expertise.”

Stephen’s success in balancing family life with young kids and the demands of her role requires one to be highly efficient. “It’s crucial to be strong, confident and to always have a voice at the table. In a sea of competition, you want to be topmost in people’s minds,” asserted Stephen. 

Versatility is also a key strength that led Stephen in penetrating cruise markets in North America and China, with exciting plans next for Asia. “Last year, we went from being a seasonable product to being a year-round product. Over the next few years, we will be building up our momentum in being a year-round product,” said Stephen.” 


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