Luxury cruise line Crystal Cruises has recently introduced Crystal Clean+, a stringent set of health and safety protocols and measures on Crystal Serenity and Crystal Symphony in response to the unique challenges posed by Covid-19.
Among the initial measures rolled out include thoroughly cleaning and disinfecting staterooms and suite with medical-grade oxidative chemical agents, contact-free dining service across all onboard venues, and medical centres equipped with ventilators, new virus-testing equipment, X-Ray machines, extensive first aid tools and common prescription and over-the-counter medications.
These protocols will be continually evaluated and will be updated as new information becomes available, according to the cruise line. Crystal will be in full compliance with the standards established by Centers for Disease Control, Cruise Line International Association and global health measures when we sail.
As well, currently in development are measures for Crystal River Cruises, Crystal Yacht Cruises and Crystal Expedition Cruises.
In a latest update last Friday, however, Crystal Cruises has cancelled ocean (aboard Crystal Symphony and Crystal Serenity) and yacht voyages (aboard Crystal Esprit) through December 2020 amid constantly changing variables and travel restrictions related to Covid-19.
In recognition of the "extremely disappointing" cancellation, Crystal Cruises is providing all affected guests with credits equal to 125% of the cruise fare paid on fully-paid reservations – along with a refund of port charges, taxes and fees paid, and any air and hotel packages booked through Crystal.
For guests who have not fully paid, the credit will then be based on the deposited amount. Credits are valid on any Crystal experience (Ocean, River, Yacht or Expedition) embarking through December 31, 2023.
Crystal Cruises, which first set sail in 1990, recently marked three decades of luxury cruising in July.